/ Direct assistance

Secure communication channels

Connect directly with our operations team for immediate assistance. We resolve administrative setup questions, clarify county-level tracking capabilities, and adjust your active monitoring jurisdictions within one business day, maintaining strict confidentiality.

Zero-retention support

Jurisdictional setup

To protect your personal privacy, we do not maintain permanent support ticket logs, customer phone records, or search histories. Once your technical inquiry is resolved, the entire communication thread is permanently purged from our secure systems.

Need assistance configuring your three states or specific county dockets? Our technical support team manually verifies local coverage databases to ensure your automated daily sweeps run with absolute precision and zero administrative gaps.

Encrypted transmission

Submit secure inquiry

Your message is encrypted immediately upon transmission and routed directly to our secure operations desk. We do not store your inquiry or email address on any public database, ensuring absolute discretion.